Business Process Outsourcing in today’s world is a very common term that you have to associate with in your daily life. Directly or indirectly all are dependent or linked with BPO industry. It is basically a branch of back office operation work or client handling operations, which are outsourced by companies to other firms as a part of their operation. In domestic bpo projects or international projects, companies outsource a part of their operation so as to focus on their main core function and let other associative functions be handled by other firms.
Popularity of BPO
In the last few decades a number of call center franchise opened in India so as handle the bulk amount of outsourced projects received by the Indian BPO companies from Western countries. Again it also links directly with the great business margin, easy employment scope, and good career opportunities in this industry which encouraged reviews of my bpo business to be positive.
Besides all these, another essential point which stood to be an influencing cause behind India, Philippines, and other Asian countries emerging as BPO leaders in the world is the cheap employment are
- high scale population and
- Well educated mass providing great employment opportunities.
Benefits of Western Countries in Outsourcing
The amount of dollars or Euros that these companies need to invest in order to recruit employees to perform the task in a process can be enough for managing more than one such process in India, owing high value of Dollars in India. Thus undoubtedly, keeps these countries at a profitable position, where they can cut down on my bpo business complaints relating to heavy expense in business management.
- As per the urgency of the work, by outsourcing projects to India, America or even other Western countries can be at a benefitting position since they can get the work done within a 24*7 cycle. This happens, since the time zones of US and Asia separates the two regions with a difference of approximately 12 hours, which means when its night in US, the work gets done here in India at day time. Thus, as per my bpo business reviews timely work management remains efficient.
- India, with a great scale of educated English speaking mass stands as a profitable place for Western companies for acquiring quality work and avoid complaints of my bpo business.
Since, the entire backdrop of rise of BPO stands on the pillars of cost efficient business management and distribution of work load, India being a leading IT platform offers extensive support to the industry.